Follow my blog with bloglovin Linda B's Blog: May 2012

Friday, May 25, 2012

Feline Friday - Buddy's Birthday

For this feline Friday, there's a special cat event. Happy Birthday, Buddy, you're 10 now! His birthday was May 20, but we partied a few days later. The celebration included cat treats and catnip.

Buddy and Nip

Buddy and Sammy (who doesn't understand catnip)

 Brother Fritz does enjoy catnip

Don't come over here, it's MINE

Which is your favorite picture? Show me pictures of your cats (or) dogs.

Happy Friday.

Friday, May 18, 2012

Friday Felines

I got these cute pics in an email. Enjoy!




Which is your favorite? Mine is #2

Wednesday, May 16, 2012

I Won!

Thanks to you, I won the Etsy Promofrenzy team Blog Challenge! 


Read more


I'm so grateful!


Linda

Wednesday, May 09, 2012

Please Vote

Thanks to all who voted for me so far. I still could use more votes on my Sodalite Wire Wrapped Necklace http://tinyurl.com/74xk3r9  If I win, I'll get a blog feature on the Promotional Frenzy Team Blog. 


Here's the necklace: 


Sodalite Wire Wrapped Necklace
Thanks so much!


I wanted to let you know that my tennis elbow is not doing too well, so I won't be online much. 


The big news is that I'll be selling my kippot and handmade jewelry at the Jewish Festival Chicago on Sunday, June 10 on Oakton St. in Morton Grove. Directions

Glad you stopped by.







Tuesday, May 08, 2012

Tuesday Twitter Tree


Before we get to today's tree, I need your help please in a contes. Can you please vote for my Sodalite Wire Wrapped Necklace? http://promofrenzyteam.blogspot.com/2012/05/mothers-day-challenge-vote-for-your.html 



Tuesday Twitter Tree


The Twitter Tree© will be hosted by a different shop each business day.


The Rules to participate:
You must tweet ALL the other posts here. (It is not fair to those of us who tweet your items, when you don't reciprocate)

Shorten your links please!!  
Example SHORTEN IT TO http://www.etsy.com/listing/67020136 (everything BEFORE the DASH) - this makes it easier to Tweet) 

Only two (2) hashtags
Check back during the day to tweet any new posts.
Post only two (2) items.
No google+ stuff. This is the Twitter Tree© (But you can share on G+ too).
Add your Twitter ID to your post (mine is @lindab142) 
No "mature" items.

Note: Linda can only tweet after work on Tues and Friday

Linda's Affordable Jewelry 



Chicago Cubs Keyring http://www.artfire.com/ext/shop/product_view/lindab142/448413 @lindab142 #retwt #hanmadebot


Blue Sodalite Wire Wrapped Necklace http://www.etsy.com/listing/98209246 @lindab142 #retwt #boebot



Saturday, May 05, 2012

New Prom and Mother’s Day Jewelry Designs by Linda B

I haven’t been blogging a lot because I’m going to physical therapy for my tennis elbow. But, I’m pleased to show you some new Prom, Mother’s Day, bridal and other jewelry designs that I’ve recently completed.

If you order before May 8, get FREE US shipping with code FREEUSSHIP.

 

Swarovski crystal introduced a new color, antique pink, that I fell in love with.

Prom Antique Pink Swarovski Crystal Necklace and Earrings Set Antique Pink Swarovski Crsytal Sterling Silver Necklace and Earrings Set
apink_fancybail3 pink_heart_ss_near2
White Gemstone Necklace Sterling Silver White Feldspar Wire Wrapped Bracelet
wh_feld2 spiral_feldspar4
Yellow Jade Necklace Set Yellow Blister Pearl
Necklace Set
 yel_jade_ear2 yel_pearl1
Blue Sodalite Wire Wrapped
Pendant
Set
Turquoise Gemstone Wire Wrapped Necklace
blue_tree turq_pink_red1

 

Thanks so much for looking. I have made some bracelets too, but they’re not listed yet.

Thursday, May 03, 2012

Friday Felines

Went to Petsmart today to pick up kitty litter. I don't know why I always have to visit the kitties waiting to be adopted there. As you know, my weakness is black cats, and there were 3 there, 1 pair of male and female 7 month old kittens and 1 female.

Our boys wouldn't like it at all, and really we don't have room for another cat.

Fritz and Sammy - my quality inspector
I need new pics to show you how big they've gotten!

Buddy

Sheriff Stubbers (in kitty heaven)

An adorable kitten (from an email)

Have a terrific weekend! :)

Tuesday, May 01, 2012

Customer Service

Rewarding customers

Why is it so difficult for me to make a decision about accepting a cheaper cable TV and internet service? A sales rep was going door to door in our neighborhood and made us an offer that seemed too good to be true. Years ago, I switched to a "cheaper" offer and switched back within a week because there were exceptions and information that I was not told about. After being with 1 service provider for decades, I was afraid to switch. Why? Lack of trust. And, confusing terms and policies. After calling about the new offer, I found out the rep said 1 thing, but telephone reps said something else about the level of services and pricing.

I immediately called my current service provider explaining the offer. And, I received some premium channels for a limited time period, but there was still a huge price difference.

rewards
Rewarding existing customers doesn't appear to be something that these large cable TV and internet providers care about. Is that the nature of big business? I know customers can change companies often, but being a customer for 30 years and hearing "we appreciate your business" and having a customer service rep take action to make it happen, is different. Today, I'm grateful to 1 service rep who did take action and give me a discount to keep me as a customer.
And, now I'm not going to make the move, I'm staying put.

My jewelry design business is about customers and providing service. Since I design and create each jewelry and/or accessory piece by hand, I want my customers to value the piece, too. In addition to quality, a variety of items, and "bang for your buck," I believe that customer service is one of the most important aspects of my business.

cservice

Here's how I reward customers:

  • I acknowledge orders by email and indicate the anticipated mail date.
  • I wrap each item in tissue paper and place in a bubble mailer. (If it is breakable, I use more bubble wrap).
  • I use delivery confirmation on all orders.
  • I send a follow up survey a few weeks or months after the order giving clients a coupon code in exchange for their time to respond to my questions. 
  • I work with clients on custom orders for special events.

 

In addition:
-Every Saturday, I offer a Saturday Night Special on Etsy.

-Every month, I mail a special discount offer to my customers with a coupon code. This can either be free shipping with your next purchase or a discount on purchases.

I've ordered from some small businesses and have had to follow up on my order after I made payment, so I make sure to contact clients about expected mail dates and the status of custom orders, including pictures. I want to answer the questions before the client asks them, if possible. And, make it easy purchase my unique designs from a variety of online locations. trust

Clients can trust me, I live up to my end of matching their requests and deadlines. Then, they come back for another pair of earrings or when they need a new piece of jewelry to match an outfit.

I’m pleased to say that during the hurricane on the East Coast, I was able to create and ship out 8 pairs of bridal party earrings, when the store could not fulfill the order.

beige_pearls

Currently, I'm offering a giveaway at Christie Cottage's blog http://christiecottage.blogspot.com/2012/04/win-it-wednesday-new-giveaway_25.html

Blog discount: I appreciate my blog readers and subscribers. To show my gratitude to you, take 10% off orders of $20 or more with coupon code 10BLOG on Etsy and BLOG10 on Artfire.

How do you reward your customers? As a customer, what rewards would you like to see?

Tuesday Twitter Tree


Tuesday Twitter Tree


The Twitter Tree© will be hosted by a different shop each business day.


The Rules to participate:
You must tweet ALL the other posts here. (It is not fair to those of us who tweet your items, when you don't reciprocate)

Shorten your links please!!  
Example SHORTEN IT TO http://www.etsy.com/listing/67020136 (everything BEFORE the DASH) - this makes it easier to Tweet) 

Only two (2) hashtags
Check back during the day to tweet any new posts.
Post only two (2) items.
No google+ stuff. This is the Twitter Tree© (But you can share on G+ too).
Add your Twitter ID to your post (mine is @lindab142) 
No "mature" items.

Note: Linda can only tweet after work on Tues and Friday

Linda's Affordable Jewelry 

Turquoise Wire Wrapped Sterling Silver Necklace Set http://www.etsy.com/listing/98792860 @lindab142 #retwt #mothersday @boebot

Yellow Jade Gemstone Necklace Set http://www.artfire.com/ext/shop/product_view/4654026 @lindab142 #retwt #mothersday @myhandmadetweet


Happy Tweeting!